LPN CHALLENGES
Leadership, Positive Communication, and Navigating Conflict

Purpose

To deveop and enhnce leadership skills for the LPN through the use of team building, communication, and conflict resolution skills.

Objectives

1. Identify characteristics of an effective leader.
2. Differentiate appropriate use of leadership styles.
3. Develop skills for effective team building.
4. Describe the three basic types of communication.
5. Practive assertive communication skills.
6. Identify potential conflict issues and resolution strategies.

Program

8:30 a.m. Registration, 9:00 a.m. - 3:45 p.m. Program
Characteristics of a leader
     Nurturing, Decisive, Communicator
Leadership Styles
Delegation/Prioritization
Team Building Strategies
Communication Styles: Passive, Assertive, Aggressive
How to Be an Assertive Leader
Handling Conflict Among Staff
Dealing With Difficult Residents/Families
     Case Studies With Discussion

Speakers

Cindy Stotler-Stephens, MSN, BSN, RN, nursing education instructor, Eldon Career Center. Cindy has held positions as staff nurse, clinical nurse, supervisor, and instructor for a BSN program. Sonja Howard, BSN, RN, retired nursing education instructor. Sonja has also held positions as staff nurse, clinical nurse, supervisor, and instructor for RN and LPN programs.

The MLN would like to acknowledge and thank the Missouri Association of Licensed Practical Nurses for co-sponsoring this program.

Dates & Sites

• May 2 - Sikeston
• May 9 - Jefferson City
• May 16 - Rolla

For information call MLN, (573)635-5355.